Selazar recognised the need for dynamic fulfilment operations that match the tech-first fast-paced eCommerce industry. Retailers have long been able to offer benefits based on cost, but now through integrations and partnerships, they can provide service benefits. Benefits like faster service, free delivery and high-quality returns processing are essential to a complete fulfilment service. Service, the standard by which the public judges your growing business. Selazar has helped our clients increase reviews and retention based on our innovative fulfilment process.
By aligning our built-in-house technology with the retailer's core needs, Selazar helps retailers drive results. Those core fulfilment needs are all easily managed through our single dashboard. Our first year of trading saw tech deliver over 20 new features to the platform, all heavily used by our partners. An essential feature delivery was Bundling - this was delivered just before the start of Q4 2020 and the traditional peak in eCommerce. Bundles helped push pick volume up 150%, and while pick time came down by 20% over the busy weekend. Shipping fast at volume with high quality is what e-tailers need in a fulfilment partner.