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Serviceform

Stand: W360
Serviceform
Serviceform's Mira AI helps ecommerce businesses turn their websites into intelligent, revenue-generating AI assistants. Instead of waiting for visitors to search, compare, and make decisions on their own, Mira actively guides them through the buying journey. It answers questions, recommends relevant products or services, and directs users toward the right next step, whether that is completing a purchase, requesting an offer, or booking a meeting. The numbers back it up. * Shoppers who chat with Mira are 4.2 times more likely to buy. * Stores see average order value rise by 16%. * 83% of customer questions get resolved automatically, no human needed. * Across more than 1,500 live stores, that works out to a 71% average revenue uplift. Mira isn't only a sales chatbot, either. It covers the parts of ecommerce that happen around the sale too: live order tracking so "where's my order?" gets answered instantly instead of turning into a support ticket, product recommendations pulled straight from your live product feed and stock levels, abandoned cart recovery, and cross-sells or bundles that build themselves at the moments that count, add to cart, exit intent, checkout. It plugs directly into Shopify, WooCommerce, Magento and PrestaShop, and reaches customers on WhatsApp, Instagram and Messenger through Serviceform’s Meta Business Partner status, so it's the same AI selling and supporting across every channel, not five different tools stitched together. Mira acts as a 24/7 digital sales and customer service assistant, delivering personalised conversations based on each visitor's intent and the page they're viewing. Unlike traditional chatbots or fixed flows, Mira adapts in real time to provide more relevant responses and calls to action. Built for performance and ease of use, Mira integrates with websites, CRMs, and over 1,000 applications, while maintaining a fully branded customer experience. Businesses can manage and update their AI without technical expertise, using an intuitive interface. With advanced analytics, automation, and real-time personalisation, backed by partnerships with Google Cloud and NVIDIA Inception, Mira helps companies increase conversions, improve lead generation, and reduce manual work. Serviceform is redefining the role of a website, transforming it from a static information hub into an intelligent growth engine for the AI era.

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