Location pin
UNITED KINGDOM | 22 & 23 FEB 2021 ExCeL LONDON
LAS VEGAS | 10 & 11 MARCH 2021 LVCC USA
EUROPE | 19 & 20 MAY 2021 MESSE FRANKFURT
NEW YORK | 30 SEPT & 1 OCT 2021 JAVITS CENTER
Return to Speaker page Laura Palmer: Speaking at the White Label Expo

Laura Palmer


Enhancing your Customers Journey, Creating a Positive, Memorable Online Experience

You have invested time/money to promote your website and/or marketplace and customers are buying your products…but what next? How do you make the final stage of their order journey a memorable, positive experience, build the Brand image and more importantly achieve customer retention?

This seminar will focus on how you can enhance your customers journey and most importantly why it is key to repeat business.

About Laura Palmer

With over 8 years’ experience working with PHL, an e-commerce fulfilment business focused on helping their clients grow, Laura has vast experience in Fulfilment and Logistics within the E-Commerce and Marketing sectors.

As the Business Development Director, Laura works closely with e-purchase businesses to not only understand their requirements but also their customers, along with working on multiple campaigns to help build Brand awareness, drive purchase and build positive consumer experiences. Clients include Ella’s Kitchen, Gorgeous Shop and ThreeSixty, with each having a significantly different audience and therefore a varied consumer journey/experience, which Laura and her team manage effectively.