Leanne Elliott Young

Session Title 

The Future of Retail Starts After the Purchase

Session Description 

Retail has spent decades optimising the point of sale, yet the greatest opportunity now lies beyond it. This keynote explores how AI, Digital Product Passports, and post-purchase commerce are transforming customer relationships, creating new revenue streams, improving supply chain transparency, and helping brands build direct, trusted connections with consumers in an increasingly fragmented digital landscape. 

About Leanne Elliott Young 

Leanne Elliott Young is CEO and Co-Founder of the Patina and one of Europe’s leading voices at the intersection of tech innovation, fashion , AI, digital identity, and emerging technology. Named the Number 1 Woman in Web3 Europe and recognised by Vogue Business as 100 innovator, Vogue Singapore, including the recent  TIME100 AI 100 and parliamentary honours. Young has worked with organisations including Meta, H&M, Gucci, Prada, Epic Games, and the British Fashion Council. Young has delivered keynote presentations globally and advised governments, brands, and institutions on the future of commerce, technology, and culture. Through Patina, she has pioneered seven industry firsts spanning AR commerce, digital fashion, immersive retail, and connected product experiences. Her work focuses on helping brands create more transparent, trusted, and meaningful relationships with consumers through technology.