Taking your eCommerce business to the next level is a complex and difficult task. We explain how implementing efficient processes is the most critical and impactful action you can take to achieve growth that is both rapid and sustainable. We also discuss the importance of utilising the most effective software systems to manage this growth.
About Neil Armstrong and Joshua Hegarty
Josh and Neil are the founders and directors of the fastest growing order fulfilment company in the UK. Launching in January 2021, Cloud9 Fulfilment has grown from five members of staff to more than 100 during the first 14 months of operations. Both directors have come from unrelated industries; before starting Cloud9, Josh was a professional poker player for more than 10 years and Neil worked within the tech sector. Having no experience in the eCommerce or fulfilment markets presented many challenges. The unprecedented growth and success of Cloud9 Fulfilment is testament to the vision, commitment and teamwork of these two individuals. The cornerstone on which this success has been built is the implementation and evolution of processes throughout the business. Process has become an obsession for both Josh and Neil, and is the biggest factor in achieving growth, consistency and the next level service that Cloud9 Fulfilment provides.