Two days, six personas, one platform. See how AI agents on monday speed up retail operations, marketing, and growth - from shop floor to strategy.
AI Agents in Retail: From Store Floor to Boardroom

ABOUT THE MASTERCLASS
Eighty-eight percent of companies say they use AI, but only six percent are getting real value. The difference is not the tool, it is knowing what to hand over. The 30% Rule is a method for finding the third of your week that never needed you, handing it over, and focusing yourself on the work only you can do. monday.com will show you how to build and manage your own team of agents, live. Because AI does not replace you. It just replaces the bits that never needed you in the first place.
MASTERCLASS AT A GLANCE
- Deciding what to hand off: a practical framework for giving AI 30% of your workload
- Baking AI in, rather than spreading it thinly over a process that is already broken
- Treating AI as a team member - job description, onboarding, check-ins, and a PIP if it underdelivers
- Live look at monday AI agents in action across store ops, marketing, and merchandising
- Leave with a decision model for what to delegate to AI vs. keep for (incomplete in source form)
Luis Clark — AI Transformation & Adoption Lead

Luis Clark helps leaders adopt AI at scale, freeing time for creativity and strategic work. An ex-media and change leader with 20+ years across the UK's biggest audio, radio, and digital advertising brands, he shares practical, no-nonsense thinking on where AI genuinely helps retailers, and how to bring people along.
George Graham — Head of Retail Go-To-Market

George helps FMCG and retail organisations centralise their work into one space across hundreds of use cases. By removing the need to manage activities across multiple disconnected sources, he enables teams to cut wasted time and focus on what matters - driving efficiency at scale.