Agenda

Fashion is entering its most transparent era. AI-driven design, Digital Product Passports, and RFID tracking are converging to give every garment a story — verifiable, traceable, and honest. From the first sketch to the final stitch, data empowers brands, informs shoppers, and reshapes private label into something smarter and unmistakably better.

Matalan’s supply chain has evolved from a predominantly manual operation into a modern, increasingly automated and resilient network. This session explores the thinking behind that transformation: how priorities were set, investment decisions made, no-regret spend identified, benefits achieved and major change delivered across a live operation, while continuing to protect service and build capability for future growth.

2026 Supply Chain Shockwaves: What Changed, What Comes Next, and How Businesses Should Respond

With 87 percent of UK retail workers facing abuse, crime and operational friction are hitting profitability hard. Disconnected systems waste time and leave staff vulnerable. Discover how a joined up technology ecosystem flips the script, blending real time conflict prevention with frictionless productivity. Learn how integrated intelligence cuts investigation times, streamlines frontline communication, deters theft and empowers teams to work smarter and stay safe.

Temu has rapidly become one of the world's fastest-growing marketplaces, creating new opportunities for sellers to reach millions of customers. This session will explore Temu's growth story, the evolution of its local-to-local model, how businesses can get started on the platform, and the strategies used by successful sellers to drive sustainable growth.

Marketing teams are very quick to spend £30 acquiring one new customer but unwilling to spend the difference upgrading standard delivery to next day to drive retention. It’s time to reframe fulfilment as a brand growth lever and marketing engine, not a cost-centre. Using exclusive insights from THG Fulfil’s proprietary customer data platform, we’ll demonstrate how fulfilment drives repeat purchase, lifetime value and new customer acquisition to elevate the value of supply chain and logistics as an efficient, resilient and brand aligned core function.

Ania Klimczuk from Baymard Institute will share why using unvetted AI UX tools is a gamble your e-commerce site can't afford. Learn how to distinguish between a valuable tool and a costly liability when using AI to design changes to your ecommerce website or improve conversion rates.

Card networks quietly take a cut of every transaction, and a slice of your relationship with your customer. This session explores how open banking is changing that, enabling faster, cheaper payments that keep value inside your business and community. Using real examples from hospitality, property and membership sectors, Tom Hill shows how 'payments with purpose' can turn a back-office function into a genuine competitive advantage.

Retail connectivity is no longer just about WiFi. This session explores how stores are becoming infrastructure-heavy environments, supporting POS, staff devices, guest access, cameras, sensors, IoT and automation. We will look at how retailers can rethink store networks as a secure, repeatable operating model rather than a series of disconnected projects.

Most beauty brands assume growth means bigger batches and outsourced production. Evolve took the opposite path, bringing manufacturing in-house and producing in small batches. In this session, Laura Rudoe shares why that choice has made the brand more innovative, more flexible and, surprisingly, more cost-effective, and how owning your supply chain underpins real ethical and quality standards

Retailers are under pressure to use AI, but value only comes when data, platforms and operational processes are ready. This seminar explores how technology leaders can move from AI ambition to practical use cases across inventory, fulfilment, service operations and decision-making, while balancing integration, governance, security and measurable return on investment.

This session explores the most common product compliance mistakes identified across consumer products such as cosmetics, foods, toys and more! Using real-world non-compliance data and trends to highlight where and why products fail on legal compliance. It examines the commercial and regulatory impact of getting compliance wrong, from delays to recalls, and provides practical insight into how brands can identify risks earlier, strengthen their approach, and bring safer, compliant products to market with greater confidence whilst protecting their business.

Discover how small and growing businesses can reduce payment costs, improve conversions, and make smarter decisions when choosing a payment provider. This practical session will cover how to negotiate better payment deals, avoid common pitfalls, identify hidden costs, and build a payment strategy that supports sustainable growth.

TikTok Shop transformed David Connor's business, taking Kanzen from around 100 parcels to 10,000 in just three months. But what happens after a product goes viral? David shares the reality behind explosive social-commerce growth, from creators and consumer behaviour to operations, product strategy and scaling. This session explores why virality can open the door, but building a sustainable brand requires much more than a moment of online success.

Scaling is not about doing more of everything. During the session, I will share practical lessons and adjustments I’ve had to make as a leader from moving from ad hoc ways of working to simple, scalable systems, to building partnerships that grow with the business and staying focused on what really drives growth. It’s about recognising those little moments, trusting your gut, knowing when to say no, and strengthening the foundations before expanding further.

As international trade becomes increasingly complex, companies are under growing pressure to manage customs and compliance processes more efficiently. This seminar explores how AI-driven technologies can support the digitalisation and automation of trade compliance workflows while improving operational efficiency, data quality and process transparency.

Retailers are under intense pressure from inflation, labour constraints, and volatile demand. Visku is the partner that helps retailers redesign networks, improve productivity, and protect margins through practical, operational change.

Peak Season Without the Pain: How Retailers Can Build Resilient Operations for 2026 and Beyond

Peak remains the ultimate stress test. Visku’s has expertise in operational transformation, scenario planning, and rapid productivity uplift — all highly relevant to retail operations heading into Q4.

PerfectTed scaled to 35,000 stores across 50 countries with virtually no paid marketing budget. In this talk, husband and wife: Marisa and Levi break down exactly how they did it, from scrappy distribution moves to a content strategy that generates millions of views for free. Packed with honest lessons and actionable takeaways, this is a masterclass in building a brand that grows through creativity, community, and compounding bets rather than cash.
 

I plan to go through the still relatively new business of Amazon Freight (launched 2019), and specifically the business which I lead: Less than Truckload (LTL) which launched in the UK in 2022, Germany 2024 and Netherlands and Belgium in 2025. If applicable/time, I would also love to talk about supporting Veterans (but it is not a necessity!). I have done a lot for Veterans in Amazon, and currently am President of our Germany branch of Warriors @ Amazon, an Employee Led Group to support our Vets!

Discover how Accio Work connects market research, product development, supplier search and vetting, and auto negotiation with e-commerce operations including product image generation, product listing, store management, and analytics. Learn how to coordinate social media, paid ads, emails, and SEO/GEO to turn sourcing decisions into scalable growth across markets.

Everyone with a touchpoint in the supply chain and logistics sector are impacted in some way by the ever changing geo-political landscape, but what support is available and are you getting the most out of it?

Venetia Archer shares her journey to becoming one of the 2% of female founders to secure venture capital funding, successfully raising $10 million. She reveals what investors are really looking for, offers an honest look at the fundraising process, and shares the insights and lessons that helped turn her vision into a globally backed business.

A presentation by leading probiotic expert Dr. Nigel Plummer on how to incorporate cutting-edge nutritional science when formulating supplements, particularly probiotic and gut health products. This seminar will include a summary of the most recent probiotic research and how to best apply this to product formulation and development.

Hosted by the panel we can discuss any topic on the audience's list.  Current issues and how they could be tackled or more visionary elements including AI and emerging threats.  The Q&A intended for the audience to bring their questions and hear the panel speak.  This won't be just about the panel speaking though, we will be asking questions also and encouraging the audience to participant in this collaboration.

 

Shopping is undergoing its biggest transformation since the rise of e-commerce. In this talk, Alex Linebaugh explores how social commerce and TikTok Shop is reshaping consumer behavior, why creators have become the new storefronts, and what this shift means for entrepreneurs, brands, and the future of retail. Attendees will leave with a new perspective on how products will be discovered, marketed, and sold in the decade ahead.

---