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Seminar Theatre 4
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Supercharge your supply chain. In an era defined by geopolitical shifts, inflationary pressures, rapid technological shifts, and unexpected disruption, supply chain management has evolved from a back-office operation into a driver of business resilience and growth. This seminar provides business directors, board members, and supply chain executives with actionable frameworks to transform uncertain supply networks into agile, disruption-proof ecosystems to help your business grow.
Key Content Covered
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Navigating Modern Volatility: We will analyse current macroeconomic and geopolitical headwinds affecting global trade, inventory stability, and cost structures.
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Risk Mitigation & Predictive Analytics: Shifting from reactive firefighting to proactive risk management using data-driven planning and real-time tracking
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Cost Efficiency: Balancing lean operations with strategic safety buffers, how to set up and streamline the flow.
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Digital Transformation & Visibility: Leveraging the latest technology to track and manage the supply chain to help your business be efficient.
Key Takeaway: Attendees will leave with a comprehensive summary on how to design and change their supply chain model, and ensure long-term growth while maintaining operational continuity.
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High turnover in the logistics and transport sector is an expensive problem, with single worker replacement costing up to €10,000. By leveraging AI to analyze the behavioral patterns of 8 million drivers globally, this seminar challenges the idea that churn is unavoidable. Attendees will learn actionable strategies to revamp company culture, improve the crucial first 90 days, and strategically deploy AI to enhance talent sourcing, onboarding, and long-term engagement, ultimately minimizing costly turnover.
Keynote Theatre 1
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Carol co-founded the brand boohoo.com in 2006, one of the first pure-play fashion retailers. Now, with over 30 years of experience in the fashion industry, looking after design, buying, marketing and brand building, Carol is the Founder and Executive Director of the Debenhams Group.
Keynote Theatre 2
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Many growing brands focus on product, sales and marketing but underestimate the operational complexity that comes with scale. As collections, suppliers and channels expand, execution becomes harder, costs increase and decision-making slows. This session explores the operational principles used by successful brands to maintain visibility, accountability and control while growing, providing practical frameworks that businesses of any size can apply immediately.
Seminar Theatre 3
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Margins are tighter, costs are up, and the Google Ads playbook that worked in 2022 is quietly losing money in 2026. This session cuts through the noise to reveal what's actually driving profit for ecommerce brands today, and what's simply burning budget. Expect real numbers, SKU-level thinking, and zero vanity metrics. You'll leave knowing exactly which products deserve your ad spend, and which never did.Speakers
Seminar Theatre 4
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Collaboration is only part of the story in modern, end-to-end supply chains linking retailers, producers, service providers, warehouses and transport partners. As networks become more digital and interconnected, the real challenge is maintaining control and confidence as assets move across handovers. In this session, Carl explores why many supply chain initiatives struggle to scale and what differentiates networks that perform reliably from those that don’t. Delegates will gain practical insight into how continuity across handovers underpins collaboration, visibility and decision-making and what this means for designing resilient, adaptive supply chains at scale.
Seminar Theatre 5
Sponsors
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Drawing on Turbotic's extensive B2B research into enterprise AI adoption, this session explores why AI pilots in retail often stall before reaching production — and what's really behind it: governance gaps, fragmented legacy systems, and skills shortages. We'll unpack what the findings mean for retail specifically, and share practical, pragmatic steps retail leaders can take to move AI from isolated pilots to a governed, measurable, and scalable part of their operations.
Keynote Theatre 1
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Fashion is entering its most transparent era. AI-driven design, Digital Product Passports, and RFID tracking are converging to give every garment a story — verifiable, traceable, and honest. From the first sketch to the final stitch, data empowers brands, informs shoppers, and reshapes private label into something smarter and unmistakably better.
Keynote Theatre 2
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Matalan’s supply chain has evolved from a predominantly manual operation into a modern, increasingly automated and resilient network. This session explores the thinking behind that transformation: how priorities were set, investment decisions made, no-regret spend identified, benefits achieved and major change delivered across a live operation, while continuing to protect service and build capability for future growth.
Seminar Theatre 3
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2026 Supply Chain Shockwaves: What Changed, What Comes Next, and How Businesses Should Respond
Seminar Theatre 4
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Discover why fulfillment has become one of the most important competitive advantages in modern e-commerce. Learn how automation, strategic warehouse locations, cross-border logistics, and efficient returns management help online retailers scale faster, improve customer satisfaction, and expand internationally while maintaining operational excellence.
Seminar Theatre 5
Sponsors
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With 87 percent of UK retail workers facing abuse, crime and operational friction are hitting profitability hard. Disconnected systems waste time and leave staff vulnerable. Discover how a joined up technology ecosystem flips the script, blending real time conflict prevention with frictionless productivity. Learn how integrated intelligence cuts investigation times, streamlines frontline communication, deters theft and empowers teams to work smarter and stay safe.
Keynote Theatre 1
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Temu has rapidly become one of the world's fastest-growing marketplaces, creating new opportunities for sellers to reach millions of customers. This session will explore Temu's growth story, the evolution of its local-to-local model, how businesses can get started on the platform, and the strategies used by successful sellers to drive sustainable growth.
Keynote Theatre 2
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Marketing teams are very quick to spend £30 acquiring one new customer but unwilling to spend the difference upgrading standard delivery to next day to drive retention. It’s time to reframe fulfilment as a brand growth lever and marketing engine, not a cost-centre. Using exclusive insights from THG Fulfil’s proprietary customer data platform, we’ll demonstrate how fulfilment drives repeat purchase, lifetime value and new customer acquisition to elevate the value of supply chain and logistics as an efficient, resilient and brand aligned core function.
Seminar Theatre 3
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Everyone's boasting about AI features, but which ones actually make your site easier to shop? After 15+ years of ecommerce research, Baymard Institute has found that users don't care about the technology, only whether a feature helps them choose the right product. Get a first look at Baymard's new AI-specific UX guidelines and shopper research, and leave knowing where to invest in AI and what to fix first.
Seminar Theatre 4
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Card networks quietly take a cut of every transaction, and a slice of your relationship with your customer. This session explores how open banking is changing that, enabling faster, cheaper payments that keep value inside your business and community. Using real examples from hospitality, property and membership sectors, Tom Hill shows how "payments with purpose" can turn a back-office function into a genuine competitive advantage.
Speakers -
Card networks quietly take a cut of every transaction, and a slice of your relationship with your customer. This session explores how open banking is changing that, enabling faster, cheaper payments that keep value inside your business and community. Using real examples from hospitality, property and membership sectors, Tom Hill shows how 'payments with purpose' can turn a back-office function into a genuine competitive advantage.Speakers
Seminar Theatre 5
Sponsors
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Retail connectivity is no longer just about WiFi. This session explores how stores are becoming infrastructure-heavy environments, supporting POS, staff devices, guest access, cameras, sensors, IoT and automation. We will look at how retailers can rethink store networks as a secure, repeatable operating model rather than a series of disconnected projects.Speakers
Keynote Theatre 1
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Most beauty brands assume growth means bigger batches and outsourced production. Evolve took the opposite path, bringing manufacturing in-house and producing in small batches. In this session, Laura Rudoe shares why that choice has made the brand more innovative, more flexible and, surprisingly, more cost-effective, and how owning your supply chain underpins real ethical and quality standards
Keynote Theatre 2
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Retailers are under pressure to use AI, but value only comes when data, platforms and operational processes are ready. This seminar explores how technology leaders can move from AI ambition to practical use cases across inventory, fulfilment, service operations and decision-making, while balancing integration, governance, security and measurable return on investment.
Seminar Theatre 3
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This session explores the most common product compliance mistakes identified across consumer products such as cosmetics, foods, toys and more! Using real-world non-compliance data and trends to highlight where and why products fail on legal compliance. It examines the commercial and regulatory impact of getting compliance wrong, from delays to recalls, and provides practical insight into how brands can identify risks earlier, strengthen their approach, and bring safer, compliant products to market with greater confidence whilst protecting their business.
Seminar Theatre 4
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This seminar explains the value of carbon insetting and how this value can go on to build relationships with end consumers. 52% of the UK market are making purchasing decisions based on brand's credentials in sustainability. Carbon insetting is a cost effective and highly accredited means for brands to demonstrate real commitment to their customers to address the carbon impact of business activity.
Seminar Theatre 5
Sponsors
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Discover how small and growing businesses can reduce payment costs, improve conversions, and make smarter decisions when choosing a payment provider. This practical session will cover how to negotiate better payment deals, avoid common pitfalls, identify hidden costs, and build a payment strategy that supports sustainable growth.
Keynote Theatre 1
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TikTok Shop transformed David Connor's business, taking Kanzen from around 100 parcels to 10,000 in just three months. But what happens after a product goes viral? David shares the reality behind explosive social-commerce growth, from creators and consumer behaviour to operations, product strategy and scaling. This session explores why virality can open the door, but building a sustainable brand requires much more than a moment of online success.
Keynote Theatre 2
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Scaling is not about doing more of everything. During the session, I will share practical lessons and adjustments I’ve had to make as a leader from moving from ad hoc ways of working to simple, scalable systems, to building partnerships that grow with the business and staying focused on what really drives growth. It’s about recognising those little moments, trusting your gut, knowing when to say no, and strengthening the foundations before expanding further.
Seminar Theatre 3
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As international trade becomes increasingly complex, companies are under growing pressure to manage customs and compliance processes more efficiently. This seminar explores how AI-driven technologies can support the digitalisation and automation of trade compliance workflows while improving operational efficiency, data quality and process transparency.
Seminar Theatre 4
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As labour shortages, rising costs and increasing customer expectations continue to challenge warehouse operations, many organisations are exploring automation but are unsure where to start. This seminar provides a practical framework for evaluating automation opportunities, identifying operational priorities, and creating a scalable roadmap that supports both immediate improvements and long-term business growth
Seminar Theatre 5
Sponsors
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Retailers are under intense pressure from inflation, labour constraints, and volatile demand. Visku is the partner that helps retailers redesign networks, improve productivity, and protect margins through practical, operational change.
Peak Season Without the Pain: How Retailers Can Build Resilient Operations for 2026 and Beyond
Peak remains the ultimate stress test. Visku’s has expertise in operational transformation, scenario planning, and rapid productivity uplift — all highly relevant to retail operations heading into Q4.
Keynote Theatre 1
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PerfectTed scaled to 35,000 stores across 50 countries with virtually no paid marketing budget. In this talk, PerfectTed's Head of Sales, Shani Higgs, breaks down exactly how they did it, from scrappy distribution moves to a content strategy that generates millions of views for free. Packed with honest lessons and actionable takeaways, this is a masterclass in building a brand that grows through creativity, community, and compounding bets rather than cash.
Keynote Theatre 2
Seminar Theatre 3
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Explore how Accio Work supports market research, product development, supplier search and vetting, and auto negotiation for private-label opportunities. See how product image generation, product listing, store management, analytics, social media, paid ads, emails, and SEO/GEO connect to accelerate product launches and own-brand growth.
Seminar Theatre 4
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If you're weighing up solar for your warehouse estate but haven't yet decided whether the investment stacks up, this session is for you. We'll explore when rooftop solar makes sense, what returns businesses are achieving today and how to assess whether your sites are a good fit. You'll leave with a practical framework for optimising energy across your operations, reducing exposure to future energy price volatility, and supporting both your own Scope 2 goals and the growing sustainability expectations of your customers.
Seminar Theatre 5
Sponsors
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Everyone with a touchpoint in the supply chain and logistics sector are impacted in some way by the ever changing geo-political landscape, but what support is available and are you getting the most out of it?
Keynote Theatre 1
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Venetia Archer shares her journey to becoming one of the 2% of female founders to secure venture capital funding, successfully raising $10 million. She reveals what investors are really looking for, offers an honest look at the fundraising process, and shares the insights and lessons that helped turn her vision into a globally backed business.
Keynote Theatre 2
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The science behind bottlenecks: helping provide retailers and fulfilment leaders the science behind global supply chain problem diagnosis, implementation of risk management, and proactive blackswan management.
Seminar Theatre 3
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A presentation by leading Probiotic Research Expert Joshua Kerry-Smith on how to incorporate cutting-edge nutritional science when formulating supplements, particularly probiotic and gut health products. This seminar will include a summary of the most recent probiotic research and how to best apply this to product formulation and development.
Seminar Theatre 4
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Why do so many major strategic supply chain decisions fail to deliver the expected outcome? Drawing on research with 200 UK and US retail supply chain leaders, this session explores why complexity, fragmented evaluation and hidden trade-offs continue to undermine major decisions, and how leading organisations are using supply chain digital twins to test change, understand consequences and commit capital with greater confidence
Seminar Theatre 5
Sponsors
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Hosted by the panel we can discuss any topic on the audience's list. Current issues and how they could be tackled or more visionary elements including AI and emerging threats. The Q&A intended for the audience to bring their questions and hear the panel speak. This won't be just about the panel speaking though, we will be asking questions also and encouraging the audience to participant in this collaboration.
Seminar Theatre 3
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Think you know how to source products from China? Think again. The rules are changing faster than ever. Fresh from Yiwu and Shanghai, eCommerce expert Anna Davidson reveals how AI, automation and innovation are reshaping global sourcing. Discover what's changing behind the scenes, how technology is transforming product research and manufacturing, and the strategies ambitious entrepreneurs need to stay ahead, spot emerging opportunities and build profitable private-label brands in 2027.
Seminar Theatre 3
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Shopping is undergoing its biggest transformation since the rise of e-commerce. In this talk, Alex Linebaugh explores how social commerce and TikTok Shop is reshaping consumer behavior, why creators have become the new storefronts, and what this shift means for entrepreneurs, brands, and the future of retail. Attendees will leave with a new perspective on how products will be discovered, marketed, and sold in the decade ahead.
Seminar Theatre 4
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Discover how baiond.io transforms fragmented data into structured, connected, and actionable insights for the retail industry. This seminar explores how intelligent data structuring and analytics help retailers optimize operations, improve energy efficiency, reduce costs, and support sustainability goals. Learn how baiond.io connects data across buildings, systems, and business processes to enable smarter decisions and unlock new opportunities in retail.
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